YuAskMe
Compare plan features
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| AI & conversation | ||||
| AI responses per monthReplies the AI sends to your customers, across all channels. | 1,000 | 10,000 | 100,000 | Custom |
| Intent-aware AI chatbotUnderstands what customers want and answers from your own knowledge. | Included | Included | Included | Included |
| Knowledge-base answers & coverage trackingAnswers grounded in your content, with tracking of what's covered. | Included | Included | Included | Included |
| Multi-language detection & translationDetects the customer's language and replies in it. | Included | Included | Included | Included |
| AI personality presetsFriendly, Professional, Formal, Funny, Luxury, or Casual. | Included | Included | Included | Included |
| Custom personalitiesDefine your own tone and style for the AI. | Not included | Not included | Included | Included |
| Human handoffPass a conversation to your staff, with the full context. | Not included | Included | Included | Included |
| Context SyncLive data from your POS or booking system, via our API and webhooks. | Not included | Not included | Included | Included |
| Commerce & bookings | ||||
| Conversational ordering & cartCustomers order, add items, and check out inside the chat. | Not included | Included | Included | Included |
| Reservations & itinerary buildingTake bookings and build itineraries in conversation. | Not included | Included | Included | Included |
| QR code table & space check-inCustomers scan a QR code to start ordering or check in. | Not included | Included | Included | Included |
| Multi-vertical templatesReady-made flows for restaurants, hotels, retail, and more. | Not included | Included | Included | Included |
| Payment processingCollect payments in the chat via PayMongo. | Not included | Not included | Included | Included |
| Engagement & growth | ||||
| Auto-generated storefront pagesA ready-made page for your business, built from your workspace. | Included | Included | Included | Included |
| Custom forms & surveysCollect leads, feedback, and registrations. | Included | Included | Included | Included |
| Badge Challenge gamificationBadges and challenges that reward customer loyalty. | Included | Included | Included | Included |
| Announcements & broadcastsSend updates and promos to your customers in seconds. | Not included | Included | Included | Included |
| Referral programReward customers who bring in new customers. | Not included | Not included | Included | Included |
| Knowledge quality | ||||
| AI Knowledge Quality EvaluatorScores your knowledge base and rewrites the gaps on demand. | Not included | Included | Included | Included |
| Team & access | ||||
| WorkspacesSeparate workspaces for each brand, branch, or client. | 1 | 2 | 5 | Unlimited |
| Team roles & permissionsControl what each team member can see and do. | Not included | Included | Included | Included |
| Page-level access controlFine-grained access down to individual pages. | Not included | Included | Included | Included |
| Analytics & insights | ||||
| Inquiry & knowledge coverage dashboardReal-time view of what customers ask and how well you answer. | Included | Included | Included | Included |
| AI usage & cost monitoringTrack AI usage, cost per conversation, and latency. | Not included | Included | Included | Included |
| Page visit & app install analyticsSee visits to your pages and installs of your customer app. | Not included | Included | Included | Included |
| Integrations & developer tools | ||||
| MCP serverConnect your workspace to ChatGPT and Claude. | Not included | Included | Included | Included |
| WebhooksSend events to your own systems as they happen. | Not included | Included | Included | Included |
| Chatbot SDKEmbed and extend the YuAskMe chatbot in your own product. | Not included | Included | Included | Included |
| Custom integrationsIntegrations built for your specific systems. | Not included | Not included | Included | Included |
| SSO & audit logsSingle sign-on and a full log of account activity. | Not included | Not included | Not included | Included |
| Custom AI modelsBring your own or fine-tuned AI models. | Not included | Not included | Not included | Included |
| Service-level agreement (SLA)Guaranteed service levels with defined response times. | Not included | Included | Included | Included |
| On-premise optionRun YuAskMe on your own infrastructure. | Not included | Not included | Not included | Included |
| SupportHow we help your team. | Community | Priority | Priority | Dedicated CSM |
| Dedicated customer success managerA named contact who helps your team succeed. | Not included | Not included | Not included | Included |
Included Not included
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