Cookie Policy

This Cookie Policy explains how YuAskMe ("YuAskMe", "we", "our", or "us") uses cookies and similar technologies when you visit our website, web applications, AI chat interfaces, and related services.

By continuing to use our services, you agree to the use of cookies as described in this policy, unless you disable them through your browser or applicable cookie preference settings.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website.

They help websites recognize your device, remember your preferences, improve performance, and provide a better user experience.

Cookies may be temporary (session cookies) or remain on your device for a period of time (persistent cookies).

Why We Use Cookies

YuAskMe uses cookies to provide a secure, reliable, and personalized experience.

Cookies help us:

• Keep you signed in to your account.
• Remember your preferences and settings.
• Improve website performance.
• Maintain secure user sessions.
• Enable AI chat functionality.
• Analyze website usage.
• Diagnose technical issues.
• Prevent fraud and unauthorized access.
• Improve our products and services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of YuAskMe.

Without these cookies, certain features may not function properly.

Examples include:

• User authentication
• Session management
• Security verification
• Load balancing
• Website navigation
• CSRF protection

These cookies cannot generally be disabled because they are required for the service to function.

Functional Cookies

Functional cookies allow YuAskMe to remember choices you make so we can provide a more personalized experience.

These may include:

• Preferred language
• Region or location preferences
• Theme preferences
• Accessibility settings
• Remembered login options
• Chat interface preferences

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website.

Information collected may include:

• Pages visited
• Time spent on pages
• Navigation patterns
• Device information
• Browser information
• Performance metrics
• Error reporting

This information helps us improve the quality and usability of our services.

Performance Cookies

Performance cookies help optimize the speed, stability, and reliability of YuAskMe.

They may be used to:

• Improve page loading times
• Monitor server performance
• Optimize content delivery
• Detect application errors
• Improve system reliability

AI Experience Cookies

YuAskMe may use cookies to improve AI-powered experiences.

These cookies may help:

• Maintain conversation sessions
• Remember chatbot preferences
• Preserve language selections
• Support personalized AI interactions
• Improve conversation continuity

These cookies do not grant the AI access to unrelated personal information stored on your device.

Third-Party Cookies

Some features of YuAskMe may rely on trusted third-party services.

These providers may set their own cookies when their services are used.

Examples include:

• Analytics providers
• Payment processors
• AI service providers
• Customer support tools
• Cloud infrastructure providers
• Embedded content providers
• Authentication providers

These third parties manage their cookies according to their own privacy and cookie policies.

How Long Cookies Are Stored

Cookies remain on your device for different periods depending on their purpose.

Session Cookies

These cookies are automatically removed when you close your browser.

Persistent Cookies

These remain on your device until they expire or you delete them manually.

Retention periods vary depending on the type of cookie and its purpose.

Managing Cookies

Most web browsers allow you to control or delete cookies through browser settings.

You can typically:

• View stored cookies
• Delete existing cookies
• Block all cookies
• Block third-party cookies
• Clear browsing data
• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality of YuAskMe, including account access, AI conversations, and personalized settings.

Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting.

Because there is no consistent industry standard for responding to DNT signals, YuAskMe currently does not respond differently based solely on these signals.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, legal requirements, or business practices.

The updated version will be published on this page with a revised Effective Date.

Continued use of YuAskMe after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions regarding our use of cookies or this Cookie Policy, please contact us.